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Evidence summary BITE 25 – Service user voice in care transitions

Who needs to know?

Service users, Clinicians and Practitioners working in mental health.

What have we found?

  • “No decision about me without me” may not be realistic in care transition points between acute and community mental health.

  • System complexity and chaos means the patient’s voice can be left unheard, despite the best intentions of staff and patients.

  • The complex care system that patients and practitioners in mental health have to manage restricts involvement in care transition decisions.