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Evidence summary BITE 03 – Implementing Change booklet

Who needs to know?

Anyone managing or implementing change within health and social care.

What have we found?

  • Implementing change is messy and non-linear.

  • Change must be based on credible evidence.

  • Context is key to success and may result in outcomes being different to those expected.

  • Include all stakeholders at every stage, including patients, the public and commissioners.

  • The change process is not completed unless the change is evaluated and sustained.

  • Measurement for impact is important.