Martin G, Ozieranski P, Leslie M, Dixon-Woods M. How not to waste a crisis: a qualitative study of problem definition and its consequences in three hospitals. J Health Serv Res Policy. 2019
The prominence given to issues of patient safety in health care organizations varies, but little is known about how or why this variation occurs. We sought to compare and contrast how three English hospitals came to identify, prioritize and address patient safety issues, drawing on insights from the sociological and political science literature on the process of problem definition.